When you need to make a payment or transfer funds outside of banking hours, you can trust the telephone banking service through Carter Bank & Trust. This 24-hour service allows you to conveniently handle routine banking tasks from the comfort of your own home. Plus this service is free when you open any Carter Bank account. If you have a commercial account and would like to enroll in this service, visit a Carter Bank & Trust Branch near you.
How to Enroll Your Account in Telephone Banking
If you need an on-the-go banking experience, Carter Bank & Trust can help you gain access to our telephone banking services with a few simple steps. Call 833.ASK.CBAT or 833.275.2228 and follow these steps to enroll:
- Enter your account number. If your account number begins with leading zeros, do not include those digits when entering your number.
- The last four digits of your social security number will be used as your temporary PIN
- Once you are successfully logged in you will be prompted create a new 4 digit PIN to be used for future access
- If you are unable to login, press “0” to speak with to a Customer Service Representative or visit one of our branches for assistance.
How Can Telephone Banking Help You?
Carter Bank & Trust’s telephone banking services bring the basic services of the bank to you! Whether you just don’t want to leave the house or undesirable weather is keeping you indoors, our automated system grants you the freedom to complete the following tasks over the phone:
- Check balances
- Review transaction history
- Transfer funds between Carter Bank accounts
- Make loan payments
Contact Carter Bank & Trust to Enroll Today!
From making a transfer outside of business hours or to reviewing your transaction history while you’re out of town, Carter Bank & Trust’s telephone banking makes it easy to manage your finances on the go. But don’t forget to visit us from time to time!
If you manage a busy schedule and are constantly on the go, give us a call at 833.275.2228 or 833.ASK.CBAT to register your account in our telephone banking program. Own a business? Visit your local Carter Bank and Trust branch to register your business accounts today!