For additional questions, click here to visit our support center

Account Related Questions

Contact one of our banking specialist today.
Customer Contact Center   833.ASK.CBAT  833.275.2228

Please note a temporary change in hours due to an increase of customer calls during peak service times, effective Monday, April 27, 2020.

8 am to 6:30 pm Monday – Friday
9 am to 5 pm  Saturday

or email:

CRA Public File & Inquiries

Click here to view the CRA Public File

Debit Card Support

For debit card questions, call:


24 hours a day, 7 days a week

For debit card activation, PIN selection, and PIN change, call:


24 hours a day, 7 days a week

To report a lost or stolen debit card, call:


24 hours a day, 7 days a week

Media Inquires:

Brooks Taylor, Marketing Officer


Inquiry Form

  • *Do not send sensitive or confidential data (account numbers, social security numbers, etc.) as emails are not secure.