For additional questions, click here to visit our support center

Account Related Questions

Contact one of our banking specialist today.
Customer Contact Center   833.ASK.CBAT  833.275.2228

Please note a temporary change in hours due to an increase of customer calls during peak service times, effective Monday, April 27, 2020.

8 am to 6:30 pm Monday – Friday
9 am to 5 pm  Saturday

or email: CustomerService@cbtcares.com

Debit Card Support

For debit card questions, call:

800.868.5782

24 hours a day, 7 days a week

For debit card activation, PIN selection, and PIN change, call:

 800.992.3808

24 hours a day, 7 days a week

To report a lost or stolen debit card, call:

 833.217.5368

24 hours a day, 7 days a week

Media Inquires:

Suzy Barta, Marketing Director

276.226.4059

Suzy.Barta@CBTCares.com

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