Welcome to “Carter On The Go!”
“Carter on the Go” is Carter Bank & Trust’s free online and mobile banking. While we’d love to see you in person, there are times when you need the convenience of banking from home, work or on the go. “Carter on the Go” is our newest location, “anywhere,” with new hours, “anytime.”
Giving you the most convenient options to bank with us is another example that being your Lifetime Financial Partner is our priority and a privilege.
To access “Carter on the Go,” follow these Three Quick Steps:
Provide us your email address and mobile phone number either by calling our Customer Contact Center, 833.ASK.CBAT or 833.275.2228 or visiting one of our 90+ branches throughout Virginia and North Carolina.
Once we have your email and mobile number, continue with steps two and three.

To access online banking, go to the Carter Bank & Trust home page and within the “Carter on the Go” designated area, click on “Enroll Here” as a new user.
For our business customers, we ask that you reach out to one of our branch managers or customer service representatives to see if “Carter on the Go” is the right online banking option for you. If you are wanting to use Automated Clearing House (ACH) network or wire services, then our Carter Commercial Center may be your best online banking option. For more details about our Commercial Center, click here.

For mobile banking, from your mobile device, simply download the “Carter on the Go” app from either the App Store or Google Play. Once you have downloaded your app, you can now save time and gas money by easily depositing checks from anywhere at any time.

Highlighted Features
Card Valet® Overview
Using either your desktop or mobile device you will be able to:
- Put controls in place
- Receive alerts*
- Turn cards on and off in real time
For more details click here or to see how easy it is to use, view one of our online or mobile banking videos below.
*Alerts received as text messages on your mobile device may incur a charge from your mobile phone service provider.
Credit Sense
One of the most important numbers you will ever have is your Credit Score. Carter Bank & Trust is pleased to offer you a way to monitor your credit score and credit report for FREE with Credit Sense.
What is Credit Sense, you ask? It’s more than just a number; it’s a tool.
With Credit Sense you’re able to:
- Understand your credit score
- Monitor your credit report
- See your credit history
- Learn how you can improve your credit score
- Ability to receive monitoring alerts for credit report activity
And much more! Enroll in Credit Sense through Carter on the Go today!