Carter Bank & Trust Visa® Debit Card
The Carter Bank & Trust Visa® Debit Card that makes banking and shopping worldwide safer and more convenient. We offer the option of a personal debit card with all our checking accounts.
Access More Than 34,000 ATMs Nationwide Without a Surcharge Fee!
We also offer surcharge-free benefits of the MoneyPass® ATM Network*. With MoneyPass®, you have access to more than 34,000 ATMs nationwide without a surcharge fee when you want to withdraw cash.
To locate an ATM in the MoneyPass® Network, simply click on the Surcharge Free ATM Locator button below.
Surcharge Free ATM Locator
Questions? Visit one of our branches across Virginia and North Carolina or call 833.ASK.CBAT (833.275.2228).
*Service charges for balance inquires and deposits may occur.
The Many Ways to Pay Using Your Debit Card
Today, there are more ways than ever to use your Carter Bank & Trust debit card to pay for goods and services. The one you choose often depends on where you are shopping, dining or conducting business and your readiness to embrace technology that is designed to create faster and safer transactions for you.
- If a merchant’s terminal supports contactless payments, you have the option to use your digital wallet from your mobile device or “tap and go” to use your card without the traditional swipe or chip insert.
- If a merchant’s terminal does not support contactless payments, your Carter Bank & Trust debit card with contactless chip technology will continue to support the traditional swipe and chip insert.
More about Your Contactless Payments
Digital Wallet
In simple terms, a digital wallet is an electronic version of your physical wallet you carry. It stores your payment information in an online account. When you are making a purchase, you can use your digital wallet from your mobile device to provide information instead of presenting the card each time.
Here is how it works. If you decide to add your debit card number to a mobile device or digital wallet, our debit card provider, Visa, will issue a “token” or digital account number behind the scenes. Then when you initiate transactions with a mobile device, using this “token” or digital account number, not your debit card number, will be used to process the transaction, just like a traditional debit card payment. Because the “token” doesn’t carry your debit card number, you are less likely to become a victim of fraudulent activity.
“Tap and Go”
Instead of swiping your card or inserting your card’s chip into a merchant’s terminal, you simply tap a terminal and go. “Tap and go” eliminates the wear and tear on your debit card due to excessive swiping and inserting of your card in merchant terminals. It also can be safer and more secure than swiping and insert of chip. For example, it reduces the chances of dishonest merchant employees stealing your card’s magnetic-strip through “skimming,” – the practice of fraudulently procuring card data.
Debit Card Fraud Alerts
Carter Bank & Trust’s Debit Card gives you a convenient, safer alternative to using cash and checks. With our debit card fraud monitoring notification system, we monitor card transactions 24/7 for suspicious activity; and when warranted offer two types of alert notifications, phone calls and text messages.
Phone calls
- Automated fraud alert phone call from 800.279.2674 upon detection.
- When alert call is received, prompts for action given, including the option to speak with a person.
- No required enrollment. Automated calls are sent automatically upon fraud detection.
Learn more about using your Visa® Debit Card with “tap and go,” contactless payments.
